Release Notes 3.100
These updates announce new features, enhancements, and some bug fixes that have been completed with recent releases of the Club Prophet software. The updates in the release notes are organized by product. Some products will not appear in the list because they did not receive a notable update. Club Prophet continually improves upon the products, but only significant updates are described in release notes.
Note: Check back here often to see links to help, directions, explanations and tips for the updates listed below! For a printable copy of this release note, click here>>
CPS v3 100.0
POS Express v3
In 3.100 of the EU file, we added a feature so that online sites such as Online Reservation, Lesson Book Online, Starter Hut Mobile, etc. display the version number in the Help > About screen.
261169 Enhancement to the Sub Account in detaching from tracking in edit log
352972 Enhancement to use Department instead of Store for QuickBooks export
Starter Hut
In the 3.100 release, you can now change the sorting/search method when looking up a customer in the Starter Hut booking screen.
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To learn how, click here>>
If you book a member on your tee sheet, and you would like to look at the cell and know what league that member is in, you can now see that displayed in the cell as of the 3.100 release. This will help you keep track of many different leagues.
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To see how, click here>>
In the 3.100 release, you now have the ability to see the turn time and the finish time in the Starter Hut tee sheet history to know what time someone crossovers or finishes their round of golf.
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To see how, click here>>
When you make a return for a check-in from Starter Hut that has a deposit, the deposit stays linked to that tee time in the 3.100 release.
- To see how, click here>>
In the 3.100 release, you are able to book Daily Deals for non-eligible customers at the regular rate in Starter Hut. This update would make that functionality uniform across the software and sites for tee sheets.
We added a way of handling "Guest Of" with dynamic pricing in the 3.100 release.
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To see the topic, click here>>
In the 3.100 release, we have added a time-saving element to your workflow by adding a way to reset the default name of Special for your Daily Deal. An option to set the Daily Deal default name is available in the Daily Deals - Special Tee Time screen. You may want to do this for example if you are mostly running dynamic pricing, and you would like to save some time updating the description from Special to Green Fee.
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To see how, click here>>
With our new + Cell enhancement in Starter Hut’s reservation interface, you can now add a maximum of four cells in the 3.100 release so that no reservations are booked on the next available tee time.
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To see how, click here>>
In 3.100, you have the ability to track when the following actions happen to a reservation:
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Moved
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Copied
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No show
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To see how, click here>>
In the 3.100 update, during the check-in process, the Dynamic Pricing Class Group rate is ignored if a rate is set up in the Customer Class assigned for the group if you check the Use Class Rate option.
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To see how, click here>>
Club Prophet offers two versions of the Munis export. In our 3.100 release, we added another format for export to address tax codes.
307832 Allow Change Player on Paid Cell Updating Price
312117 Capacity Price change player changes price
Sales
In the 3.100, you can change the expiry date of a Smart Card by Category if you need to extend these dates without needing to contact Club Prophet support to do it within the database.
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To see how, click here>>
To avoid missed commissions for your staff, we have added an Associate Box pop-up if there is a commission eligible sale in the 3.100 release.
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To see how, click here>>
When a sale is made for a member charge, the receipt will not display "Paid (amount) Member Account" at the bottom. Your customers who charge to their accounts will no longer be confused by seeing the word “Paid” on their receipt because we removed it in the 3.100 release in Retail mode only.
In the 3.100 release of CPS, you have the ability to place QR codes on the bottom of your printed receipts. This QR code in the footer of receipts could point to things like a survey that you’d like for your customers to take or anything that would require a link.
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To see how, click here>>
Credit Card
In the 3.100 release, a checkbox was added in the PAX-Setting area called Display tip prompt on PAX device. We also separated that functionality from the Add Gratuity (CC Tips) checkbox in Credit Card settings. This overhaul allows merchants to charge tips post-finalization from a PAX without using the device or prompting for a tip during the finalization of the sale.
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To learn how to set up and use the PAX Charge Tip feature, click here>>
In the 3.100 release, when making a split payment with multiple credit cards, each card used has its own specific receipt. So now there will be multiple receipts that print out for the customer with each copy of the receipt denoting which credit card that paid which amount. That way the customers can always recall what they paid, and what they're returning on which card.
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To see how to split payments between two or more credit cards, click here>>
In the 3.100 release, support was added for logged Moneris Cloud transactions to be sent directly to Graylog instead of local flat files to have real-time access to logs 24/7 for all cloud users.
In the 3.100 release, we updated the PAX Device drop-down located in the Credit Card section of Options to a checkbox that enables or disables the signature capture.
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To see how to set up the signature capture for PAX, click here>>
In 3.100, you can add a new Player through Starter Hut and their CC information in as a card-on-file (COF) and then convert that player to a customer, their COF information transfers over to the customer module/screen.
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To see how, click here>>
In 3.100, a message displays if a credit card is expired when running returns from a card-on-file.
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To see how, click here>>
Added a way to cancel on in the Type of Payment window in Sales. In 3.100, you can select the X at the top right corner of the pop-up window when selecting a payment type for the PAX hybrid setups.
In version 3.100, you can add a customer’s card-on-file when you have set up to use the latest credit card component, eConduit/IBX/RewardPay. See the 3.98 release notes for more information.
If you are on the Moneris Cloud interface, the 3.100 release, may make your back-office computer work easier since you no longer need a PIN pad to complete your transactions.
In the 3.100 update, the new CCM v4 works with PAX; it has the same flow as the current CCM v3.6 integration with PAX.
In the 3.100 update, you now have a way to process card swipe transactions using IBX. If you use the card swipe only, and not an eConduit PIN pad, the software is able to ignore the eConduit credit card settings and use only the IBX settings.
In the 3.100 release, we added an Update Expiration Date checkbox to the Customer Card On File Management window when the Moneris Setting / Moneris Cloud CC option is enabled. When enabled, you will be prompted to enter a new expiration date so that you can continue in Starter Hut to book tee times without having to fill out forms to store the same credit card information.
In version 3.100, we added information to the CCM databases containing the version number of the CCM database. Additionally, we incorporated a procedure to compare the build that the Credit Card Console is running against the version of the CCM Database to confirm it is close in build upon startup.
F&B
If you need to edit just one modifier, you no longer have to go through all the modifier choices just to edit one selection in the 3.100 release. We have enhanced the Edit Modifier functionality to allow editing of specific modifiers within POS.
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To see how, click here>>
In the 3.100 release, a special note modifier button was added. When this button is pressed, it displays a field with the cursor at the ready when the item is selected. If the majority of your items receive special notes this newly added feature should enhance your workflow.
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To see how, click here>>
In version 3.100, you have an additional method to send the kitchen a note while working on a tab, even a saved tab using the Kitchen Note button.
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To learn how, click here>>
If you need the ability to see the F&B security of coupons in the Option’s Reference Table, you can in the 3.100 release from any terminal as long as you have permission to do so.
Report Module
The Email Acquisition report’s AddedBy column includes emails added by PIN on the tee sheet in the 3.100 release.
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To learn how to run this report, click here>>
In 3.100, we created a Power BI or PBI report that would be able to list every customer that is finance charge exempt, called "Customer Indicators."
- To learn how to run this report, click here>>
In version 3.100, we created a PBI report that allows you to filter customers who successfully registered their residency through ID.me called Customer List Residency.
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To learn how to run this report, click here>>
Prior to the 3.100 update, each sale would communicate to the CCM which slowed down the process and took hours for the batch to complete; this, in turn, made working on that terminal impossible. We have optimized the process to run the Batch ACH Sales and Payments report so that it runs smoothly.
As of the 3.100 release, our Power BI (AKA Executive Reports) site has a new look at startup with a splash page image.
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To see the new look, click here>>
Customer Statement Event Format - Sub Accounts
Customer
To help speed things up for your employees when searching for a recurring charge, we made the Select Billing Code drop-down in the Customer module under the Billing tab, in alphabetical order.
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To a quick video of this, click here>>
In the 3.100 version, if a Sub Account is removed and then added from the main accounts, the customer account edit log now appears on both the main account's & sub account's edit log. Therefore this information can be tracked.
You can keep track of how long a customer has been a member in version 3.100 determined by Customer Class since we added a method to track this. A date box was added next to Class in the Customer module. This date updates to today's date when the class is changed. Now you can manually change that date.
You have the ability in the 3.100 release to turn off individual fields, such as the zip code in the Customer Management options located in the Validation Data screen. Each field used for validation has an Off radio button, so you don’t have to see that field when creating a new customer. So, for example, if you do not need to ask for the zip code, you can turn that field off.
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To learn how to turn off a field, click here>>
In the 3.100 release, we added an option to enable edits on the Couple Pay option post-sale. This new feature is to assist when the membership dues item is sold and an account is coupled to the wrong account; you have a way to change that to the correct account.
Inventory
When adding a modifier to a modifier list in Inventory, you are able to select a background color in the 3.100 release, the same way you can select a background color and a font color.
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To see how, click here>>
Email Module
If you want to use the Thank You emails by Customer Class, you now have an option of "No email" to select after choosing a customer class so you will NOT send an email to the selected Class in the 3.100 release. This would be useful if you do not want to spam the Inbox of your frequent golfers and members who golf multiple times a week but do want to send thank you emails to that particular class.
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To learn how to set this up, click here>>
You have the ability to set a custom email receipt template based on the item being sold in the 3.100 release.
Online Apps
New CPS Air Features
In the 3.100 release, the Quick Sale buttons (QSB) set up has been revamped completely. No longer do you copy your pre-made buttons from the Quick Sale Button Setup of the CPS Sales Options, but you create them from your Online Options site for different profiles. In this way, you can deploy your QSB quicker and for the different situations based on the profiles that you create.
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For the Table of Contents on the new QSB process, jump here>>
The Cash Count process has been added to the Advanced drop-down in the Sales screen of CPS Air in version 3.100. No longer do you need to do your End of Day at the PC terminal running CPS v3.
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To see a how to run a Cash Count on the iPad, click here>>
In the 3.100 update, you will set user security and permissions online now instead of in the terminal-based CPS software for your employees to be able to use certain functions and screens for your iPad running CPS Air.
In the 3.100 update, you no longer approve an iPad as a terminal in the Options of CPS v3. You will now be able to approve it in the new Online Options site.
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To see how, click here>>
In 3.100, the Pay on Account option was added at the bottom of the Advanced button in CPS Air. The button is used when a member would like to make a payment on their account.
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To learn how to use, jump here>>
A new cart agreement feature was added to CPS Air version 3.100
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To see how, click here>>
In the 3.100 update, you can now change specific modifiers easily.
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To see how, click here>>
Prepaid awards are now being calculated with purchases on the iPads running CPS Air in version 3.100.
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To learn how, jump here>>
Customers are now moving towards accepting deposits to book a tee time, and more and more customers using CPS Air. In CPS Air, version 3.100, you have the ability to accept deposits when a customer books a tee time.
In the 3.100 update, when you move a dynamic price-customer, you will be able to decide to hold the initial dynamic price your customer received at the time of the booking or to update to the price that the customer will receive when moved.
In the 3.100 update, you can use the help URL inside CPS Air to open up the online help for CPS Air and all of Club Prophet's software. From the Hamburger menu
select Help.
In the 3.100 release, you have a new Pay on Account option located at the bottom of the Advance menu in CPS Air so you can apply payments to members accounts; this feature works just like it does in POSExpress.
This increase in logging processes will help you help us better understand the events that take place on the iPad running CPS Air when an issue arises in the 3.100 release. So in troubleshooting issues that occur in CPS Air, we will not have to rely on your reports on processes and a lot of guesswork at what the steps taken will be eliminated.
In the 3.100 release, your customers who pay with a gift card can save some of the gift card balance, and make a split payment towards their total bill.
In the 3.100 version of CPS Air, you can block out tee times from the iPad instead of having to use a desktop computer to make blocking easier since you need not switch to your computer terminal to do so.
F&B of CPS Air
In the 3.100 release, you have the ability to remove the Stores tab from the Get Tab screen in CPS Air.
In 3.100, we added a Cancel button to the automatic pop-up when manager approval is needed for deleting an item in CPS Air.
The F&B module's Special Notes feature has been added to CPS Air as of the 3.100 release. The previous version of CPS Air's notes feature on the iPads printed the note on the customer's receipt; however, you will be able to send special notes to the kitchen to ensure your customer orders are correct with this update.
If you have multiple table layouts and would like to assign the correct table layouts in the F&B module on the correct iPads, that is possible now on CPS Air in version 3.100. This update saves your wait staff time whenever they are getting set up for the day.
In the 3.100 version of CPSv3 and CPS Air, Happy Hour pricing can be set up within POSExpress’ F&B module, to pull the your happy hour prices at set days and times.
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To see how to set up for happy hour prices, click here>>
In the 3.100 update, we implemented support for the "Unable to Sell Zero Stock Items" option in the Inventory Options screen for CPS Air.
Credit Cards in CPS Air
In the 3.100 release, you can set up either Hosted Token or Moneris Vault set-ups in the Moneris Cloud credit card settings and NOT have a PIN pad tied to that computer. This allows you to make card-on-file transactions in your back-office setup without needing to have one of the Moneris Cloud credit card devices attached to that machine as well. This should make your back-office computer work easier since you no longer need a PIN pad to complete your transactions.
A customer who has a card on file will have a Card-on-File icon that displays in the tee sheet after making a reservation in CPS Air as it does in Starter Hut v3. So now, you can see from the tee sheet which customers have a card on file and which do not. This may lessen the chances of mistakes when checking in the customer with a card on file, and also give an employee a heads up when finalizing the sale.
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To learn how to set up for the Card-on-File icon, jump here>>
In the 3.100 release, CPS Air supports the card-on-file feature with Moneris Vault. The functionality for CPS Air to scan for data stored to determine whether or not a customer had a card on file was added. The ability to add a card on file as well as the functionality to charge the card if on file was also added in this release.
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Scan for a card on file
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Charge the card if on file
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To add or edit a card on file
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To see how this works, click here>>
In version 3.100, we added surcharge support for CPS Air running on your iPad. If you use surcharges on their credit card processing terminals, the iPads will now be in uniform with those terminals.
Lesson Book
You have the ability to change whether the retail price or the tax-inclusive price is shown for rates in the Online Lesson Book in version 3.100
You have the ability to sort lesson rates on how they appear in the Online Lesson Book site in the 3.100 release; This could prevent confusion for your customers booking lessons on the site.
In version 3.100, we have added SSO support to Online Lesson Book.
So that you can charge your customers and add their cards on file through the Online Lesson Book, we have added Moneris Vault Integration for Online Lesson Book in version 3.100.
In the 3.100 verion, you can block a trainer's Lesson Book sheet by default using this new option.
Online Billing
A "Thank You for Your Payment" email template for online billing has been updated based on the Convenience Charge option setting in software in the 3.100 release. So that if the option to use a convenience fee is checked, the proper thank you email template is used which displays the convenience fee. If the option is not checked for the convenience fee, a correlated template will be sent without the fee.
In the 3.100 release, we made a website for gift cards sold at your course which displays the balance left on the card. This site will not require your customers to log in; it will ask for a gift card number and display the current balance.
In Online Billing, we prevent the Subject field from being changed in the "Contact Accounting" screen in the 3.100 release. Sometimes the subject is removed which by default, includes your course name. The receiver would then have no idea who the email comes from.
Web Store
In 3.100, you have the ability to have a start date for coupons. Previously, you only had an expiration date. In this way, you can keep your customers from using coupon codes as soon as they send them out.
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To see how, click here>>
In the 3.100 release, we added a payment method key field to the Web Store confirmation email so that within the confirmation email sent after a Web Store order is finalized, your customers can see the payment method used; this would include the last four digits of the card number used for the purchase.
In the 3.100 release, we Included the Web Store template feature for packages. If a template is assigned to a package this template overrides the individual item templates assigned. If the customer wants a template per each item in the package then he would not assign a template to the entire package.
In the 3.100 release, we added the information from the Web Store cart to the Confirmation screen. The items added Include the products in the cart, the subtotal, tax, and the total. Also, if applicable, the shipping amount is displayed. This visual reminder will help your customers see what is being purchased, and will prevent the need for returns and corrections if they can fix errors before the sale is finalized.
In the 3.100 release, we added the information from the Web Store cart to the Confirmation screen. The items added Include the products in the cart, the subtotal, tax, and the total. Also, if applicable, the shipping amount is displayed. This visual reminder will help your customers see what is being purchased, and will prevent the need for returns and corrections if they can fix errors before the sale is finalized.
In the release of version 3.100, you are able to sort your Web Store orders in the module using the column headers. This new feature will be helpful if you have lots of orders coming in each day, and you need to sort through and find something like requested cancellations. Being able to sort by the column name would make this task much easier to find the order instead of scrolling the entire list.
362551 Webstore Captcha
339579 Added Reward Pay Surcharge to Webstore v3
Online Reservation 3.100
Online Reservations v4
In the 3.100 release, we have updated our privacy policy to be compliant with FaceBook’s Platform Terms. So, now we maintain publicly available links to our privacy policies in the privacy policy field in the settings of Online Res v4.
In 3.100 updates, the following enhancements were made to Online Res v4 when making a group booking:
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When the time is selected that is not available, the screen no longer scrolls back up to the top.
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The unavailable time no longer displays, so you can't select it again and get the same error.
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Your other time selections that were available should still be selected.
342651 Added minutes to block expire
Online Reservations v5
New Setup Designs
Prior to the 3.100 release, a site had to be configured during setup to assign the time zone the site would utilize to know when to show tee times. This issue is now addressed in the upgrade by assigning each course a different time zone override as the course location dictates. If no time zone override is set for a course, it will use the default time zone configured at site creation.
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To see how, click here>>
In the 3.100 update for Online Res v5, a message appears when the golfer selects a tee time and they have exceeded the maximum daily booking allowance which was added to the Message Center.
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To learn how to customize this message, click here>>
In the 3.100 version in Online Res v5, a change to support all courses (Global) or deposit by courses (Courses) by day of the week and type of tee time (Specials or Normal) was added. This would be a back-end functionality change only; therefore, the end user-facing UI will not change and your customers will not notice any differences.
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To see how to set up deposits, click here>>
You can use the client-side JavaScript adapter by Queue-Fair to display a queue for opening day.
349115 Enhancement on when someone else is already booking this tee time; changed when pops up
New Online Options Back-end Setup Designs
In the 3.100 Online Options version, a web-based Inventory is available for users with permissions to search the database for inventory items and then sort and filter their search results.
In the 3.100 release, you can add a new payment method for specific classes or for all of the classes using a Select All option. You can also copy and paste the class from one payment method type to another.
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To see how, jump here>>
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To learn how to set up user rules and permissions, click here>>
352242 Online Options Dashboard
New redesigned UI/features for your customers in Online Res v5
In the new 3.100 version of Online Res v5, you will find a lot of improvements, new features and user interface designs for your customers.
332316 Redesign of buddy selection
334392 Redesign for the tee time filter, display, and selection
334389 Redesigned the login and register pages
334391 Redesigned the My Account and My Reservation pages
334395 Redesigned the Checkout page with refined bookings
334397 Redesigned the checkout and payment details with new Review & Pay Tab
Mobile Redesigns
335198 Redesigned the mobile Login and Create New Account pages
335199 Redesigned the mobile normal booking tee time filters with a modified search
335200 Redesigned the mobile normal booking for tee time display
335201 Redesigned the mobile normal booking for checkout booking step
335202 Redesigned the mobile normal booking for checkout payment and review step
Group Booking Redesigns
334436 Tee time filter, display and selection
334437 Assigning players to tee time groups
334438 Refining booking details
334439 Reviewing player assignments
334440 Configuring bookings for checkout
334441 Updated the checkout in the Payment details, Review & Payment tab
Redesign for the mobile side of Group bookings
335204 Redesigned the mobile Group booking for tee time filter, modified search
335205 Redesigned the mobile Group booking for display, select tee time group
335207 Redesigned mobile Group booking for the checkout booking step
335208 Redesigned mobile Group booking for the checkout review step
335209 Redesigned mobile Group booking for the checkout payment step
Updates and Fixes for Online Options and Reservations
341852 Added error page for the Online Options
331696 Added an API push for newly available tee times
337272 Third-party API no longer getting a "401 Unauthorized error."