Added an expiration date checker for credit card processing during returns

In 3.100, a message displays if a credit card is expired when running returns from a card-on-file (C-o-F). Now, we display a message and require a different payment method.

 

The card processors just let these transactions go through without searching for authorization, so this update helps to prevent this.

 

 

To update an expired C-o-F after receiving the expiry message

1. Finalize a return for a customer. If the customer’s C-o-F is selected AND it is expired, the following message displays:  Unable to process a transaction(s). Card expired.

2. Select OK. The Customer Card on File Management screen displays for this customer.

3. Update the card as follows:

   1. Select the expired card from the list if there is more than one card on file.

   2. Select the Update expiration date button. The pop-up displays.

   3. Enter the month using two digits, for example, use 03 for March into the Month (MM) field.

   4. Enter the year using two digits, for example, use 24 for 2024 into the Year (YY) field.

   5. Select OK. The AUTHORIZING TRANSACTION message displays and then the new expiry date displays.

   6. Select the Close button.

4. Finalize the return again. The card on file is used and the sale is processed.

 

Note: When running returns specifically, the card processors do not check that the card is valid; it simply issues the return.

Shout out to Tracy Levine@grgolfclub.co