Disabling the warning when changing the customer’s class

 

With the 3.98 release, an option was added to disable the pop-up warning when changing the customer’s class on a per terminal basis.

 

Note: You can disable this on a per terminal basis.

 

Previously when you would change a class, and you did not want to update the rate, especially if you manually change your classes often, this pop-up could be inconvenient given that your choice will never change, so the update provides a way to bypass this pop-up from displaying in hopes to make your job easier.

Shout out to Karen Norton @whistlergolf.com

To set up to remove the prompt when changing the customer’s class

1. Go to Tools | Options You could also press the F2 key on your keyboard. | Customer Management Options | Customer Management Options.

2. Scroll down in this screen, then select the Do not prompt to update rate checkbox so you no longer receive a prompt.

3. If you want this prompt to not display on all your terminals, select the Apply all terminals checkbox.

4. Select Save and Close in the lower right corner.

 

BEST PRACTICE: You should immediately close the software and login again for the changes to take place.

To change the customer’s class

1. Go to the Customer module. Click the Customers icon or select Go to from the top-menu bar and select Customer.

2. Look up a customer whose class you need to change.

3. From the Class drop-down, select a new class. If this customer has reservations, and the checkbox from the previous steps was checked, no Warning pop-up box displays. If the checkbox is selected this displays: