Payment

Under the Payments menu, you can set up how your customers can pay for their online reservations. The following options are available:

 

Navigate to the Payment screen

  1. Log onto Online Options as an Admin or someone with applicable permissions.

  2. Under the Main menu, select Starterhut | Online Booking then the drop-down arrow to the right of Payment. The menu displays Advanced Booking Fee, General Payment Settings, Credit Card Module, and Deposit.

 

Advanced Booking Fee

This feature allows a course to set up a fee due at checkout that does not count as a deposit. It is considered an additional fee, much in the same vein as a service charge or convenience fee. This feature and the deposit feature cannot be used at the same time; you have to use one or the other.

To set up an advanced booking fee

  1. Select Advanced Booking Fee from the Payment drop-down.

  2. Select Add Range. The Advanced Booking Fee pop-up displays.

  1. If you have more than one course, select the Course drop-down and select the course for this advance booking fee.

  2. In the Class Code drop-down, select the desired class code.

  3. To set how many days in advance for when the booking trigger is considered, enter the number of days in the Advanced Range field and To fields.

Note: The number entered into the Days in Advance field works within the date range entered in the Use Date Range fields, but day 0 is the current day the golfer is booking; so, if you are using a date range of July 4-11, and the golfer booked on July 4, that would be day 0 of that date range.

 

Example: If you want to set up 0-3 days from the date range set of July 4 - 11th, to have a $10 price bump after a 10% capacity is reached, you’d enter 0 in From and 3 in To. Then when a customer books on July 4th and the tee sheet is 10% full, $10 is added to the price. But if they booked a tee time on July 7th, that would not apply.

  1. To set a time range for the day, select the times in the From and To drop-down fields for the Hour of Day. The hours are clock hours. Since we want to STOP capacity pricing at 1 PM, we only defined the matrix until 12 PM as that will include the 12:00 to 12:59 PM hour.

  2. Enter a booking price into the field and then select per player or per tee time as needed.

  1. Enter a descriptive name for this fee in the Booking Fee Name field.

  2. Select Save. The booking fee displays below the class code it was creating for:

Note: To edit this booking fee range, select the pencil to the far right of the entry. To delete this booking fee range, select the red X in the far-right.

 

Credit Card Module

Credit Card Settings

To set up the credit card module, the following steps should only be taken by your Club Prophet support agent.

Credit Card Options (Card-on-File)

  1. Select the Credit Card Module from the Payments drop-down menu.

  2. To enable the card-on-file feature for ORE5, select the Use credit card on file checkbox and click Save.

To set up CCM v3.6

If you use the v3.6 Credit Card module:

  1. Select the Credit Card Module from the Payments drop-down menu and do the following:

  1. CPS Credit Card Engine for PADSS 2016 - check this if you want to take payments online.

  2. Enter into the Host field, the host.

  3. Enter into the Username field, your username.

  4. Enter into the Token field, the token.

  5. From the Credit Card Parent Terminal drop-down menu, select the parent terminal.

  6. Select Save when finished.

To set up CCM v4

This is the credit card module into which ProphetPay is linked.

  1. In the Credit Card Module scroll down and do the following:

  2. Select the Use CCM v4 checkbox.

  3. Enter into the Host field, the host.

  4. Enter into the Username field, your username.

  5. Enter the user token into the User Token field.

  6. From the Profile drop-down menu, select the profile. Note: This profile is created in the new credit card admin portal (CCM v4) by a support agent; if you just created a profile, select the Refresh Profile List button if your profile is not listed. For internal help creating profiles, click here>>

  7. Select Save when finished.

To set up Moneris

  1. In the Credit Card Module scroll down and do the following:

  1. Enter the following if you are a Club Prophet support agent:

    1. Host

    2. Store ID

    3. API Token

    4. Use Hosted Vault for create Card On File

    5. Use Card Verification

    6. HOST URL

    7. RES ID

    8. RES KEY

    9. Use Hosted Tokenization for create Card On File

    10. Profile ID

  2. Select Save.

Deposits

To set up the online deposits, do the following after you have logged onto Online Options and navigation to Starterhut | Online Booking | Payment with the proper permissions:

 

Note: In the 3.100 update, setting up deposits includes multiple courses, which is the Global selection at the top of the page. To learn how to set up this, jump here>>

  1. Select Deposits from the Payments drop-down menu.

  2. Select the Required deposit at time of checkout checkbox to enable a deposit at the time of checkout.

  3. In the Regular tee time deposit amount field, enter the amount you desire, then select the $ icon for a dollar amount, or select the % icon for a percentage of the amount.

Example: You may want your customers to pay in full for their tee time so that you would enter 100%.

  1. In the Daily Deal tee time deposit amount field, enter the amount, select the $ icon for a dollar amount, or select the % icon for a percentage of the amount.

  2. Click Save.

General Payment Settings

To set up general payments, do the following:

  1. Select the General Payments Settings from the Payments drop-down menu.

  1. Select the Enable coupon code at checkout checkbox to allow coupons to be used.

  2. Select the Require a Credit card on file to finalize reservation checkbox to require a credit card to be on file for the customer to finalize their reservation.

  3. Select the Require a Credit card on file by member class to finalize reservation checkbox to require a credit card to be on file for a member class to finalize their reservation.

  4. Select the Require a Credit card on file for new account registration checkbox to require a credit card to be on file for the customer to create a new account.

  5. Select the Refund deposit to Credit Card if tee time is edited/canceled checkbox to enable refunds for deposits to a customer’s credit card.

  6. Select the Save button. The changes take place immediately.